krijya Terms and Conditions

1.1 General Overview

These terms and conditions ("Terms") govern the use of the krijya platform and all services connected to it. krijya is an online entertainment platform that provides cricket betting, live casino, slot games, fishing games, and various online gaming services for users in Bangladesh.

By accessing this website or application, creating an account, or using any service, you are considered to have fully agreed to these Terms. If you do not agree with any part of these Terms, please refrain from using this platform.

1.2 Definitions

• "Platform" — the krijya website (krijya.cam) and all its subdomains and services.
• "User" or "Member" — any person who accesses this platform, whether registered or unregistered.
• "Account" — a member's registered personal gaming account.
• "Balance" — the total amount of funds held in an account, with or without bonus credits.
• "Bonus" — any promotional credit, free bet, or similar benefit provided by krijya.
• "Real Money" — the user's own funds that have been deposited into the account.

2.1 Minimum Age Requirement

To register on krijya and use any service, you must be at least 21 (twenty-one) years of age. We strictly prohibit participation by minors.

• You must provide your correct date of birth at the time of registration.
• We may request a national identity card, passport, or driving license to verify your age.
• Providing incorrect age information will result in permanent account closure and the balance may be forfeited.

2.2 Geographic Eligibility

This platform operates primarily for users in Bangladesh. Users from restricted regions are not permitted to create or use an account. Using a VPN or proxy to bypass geographic restrictions is a violation of our Terms.

3.1 Single Account Policy

Each user may create only one account. Creating multiple accounts under the same person's name is strictly prohibited. If we detect multiple accounts belonging to the same person, we reserve the right to close all such accounts and forfeit all associated balances.

3.2 Accuracy of Registration Information

All information provided at the time of registration must be true, accurate, and complete. This information includes:

• Full name (as per national identity card)
• Date of birth
• Active email address
• Active mobile number
• Correct payment method details

If you need to update any information, please contact our support team via live chat.

3.3 Account Security

• It is your responsibility to keep your password completely confidential.
• If you detect any unauthorized use of your account, notify us immediately.
• You are responsible for all activities carried out from your account.
• Allowing a third party to use your account is prohibited.

4.1 Deposit Rules

The following payment methods are supported for depositing funds on the krijya platform: bKash, Nagad, Rocket, and bank transfer.

• Minimum deposit amount: ৳100 (one hundred taka) — for all methods.
• Deposited funds must come only from a registered payment method.
• Depositing from a third-party account is prohibited.
• Once a deposit is successfully completed, the balance will be added to the account.

4.2 Withdrawal Rules

• Minimum withdrawal amount: ৳1,000 (one thousand taka).
• Withdrawals are generally completed within 15 minutes to 2 hours.
• Withdrawal requests will be sent only to a verified payment method.
• We reserve the right to hold withdrawals if KYC verification has not been completed.
• Bonus balance cannot be withdrawn directly — wagering requirements must be met first.
• In cases of suspicious activity, we reserve the right to suspend withdrawals and conduct further investigation.

4.3 KYC (Know Your Customer Verification)

In the interest of security and compliance, we may conduct KYC verification at any time. Any of the following documents may be requested for this purpose:

• National Identity Card (NID) — copies of both sides
• Copy of the relevant pages of a passport
• Driving license
• Recent bank statement or proof of mobile banking transactions

5.1 Welcome Bonus

New members will receive a 120% welcome bonus on their first deposit, up to a maximum of ৳8,000.

• Example: Deposit ৳1,000 → ৳1,200 bonus → Total balance ৳2,200.
• Example: Deposit ৳14,000 → ৳8,000 bonus → Total balance ৳22,000.
• The wagering requirement for this bonus is 20 times (20x).
• This bonus applies to the first deposit only — it cannot be claimed more than once.
• After receiving the bonus, the wagering requirement must be met within the specified time period.

5.2 General Bonus Terms

• Each bonus may have its own validity period, wagering requirement, and game restrictions.
• We reserve the right to cancel a bonus if there is clear evidence of bonus abuse.
• A user may not hold multiple bonuses at the same time unless explicitly permitted.
• krijya reserves the right to modify or cancel any bonus promotion.

5.3 VIP Program

The krijya VIP program has five tiers, and weekly cashback is available at each tier:

• Bronze — up to 0.2% weekly cashback
• Silver — up to 0.4% weekly cashback
• Gold — up to 0.6% weekly cashback
• Platinum — up to 0.8% weekly cashback
• Diamond — up to 1.0% weekly cashback

Through regular gaming activity, you can advance to higher tiers.

6.1 General Betting Terms

• Once a bet is confirmed, it generally cannot be changed or cancelled.
• We reserve the right to cancel bets recorded due to technical errors.
• Bets placed at incorrect odds or odds resulting from an obvious programming error may also be cancelled.
• Maximum bet limits may vary by game and market.

6.2 Special Conditions for Cricket Betting

• If a match is abandoned or cancelled, the bet amount will generally be refunded.
• Win or loss will be determined after the match result is confirmed by the relevant authority (BPL, ICC, IPL).
• Odds in live betting are subject to change — the odds at the time the bet is confirmed are final.
• If evidence of match fixing or any other irregularity is found, the relevant bets may be cancelled.

6.3 Game Results and Fairness

All casino games are operated using RNG (Random Number Generator) technology, which ensures fair and unpredictable results. Live casino games are streamed from the servers of third-party game providers (such as Evolution Gaming and Ezugi).

7.1 Strictly Prohibited Activities

Any of the following activities are strictly prohibited on this platform:

• Creating or operating multiple accounts
• Providing false or misleading information
• Attempting to abuse bonuses or circumvent the terms and conditions
• Conducting money laundering or illegal financial activities
• Using hacking, malware, or any other harmful technology
• Placing bets using bots or automated software
• Selling or transferring an account to another person
• Depositing or withdrawing from a third party's account
• Intentionally exploiting any vulnerability or bug in the platform

8.1 Data Collection & Use

We collect and process your personal information solely for the purposes of providing services, verification, fraud prevention, and meeting legal obligations. We do not sell your personal information to third parties.

For more details, please read our Privacy Policy.

8.2 Data Security Measures

• All connections are protected by SSL encryption.
• Payment information is stored in encrypted form.
• Our systems undergo regular security audits.
• We will notify you if a suspicious login or activity is detected.

8.3 Use of Cookies

Our platform uses cookies to function effectively. By continuing to use cookies, you are agreeing to our cookie policy. Details can be found in our Privacy Policy.

9.1 Account Closure by User

You may request to close your account at any time by contacting our customer support team. Please ensure all eligible balance is withdrawn before account closure. Bonus balance will be cancelled.

9.2 Account Suspension or Closure by Us

We may suspend or permanently close an account without prior notice for any of the following reasons:

• Serious violation of the terms and conditions
• Bonus abuse or fraudulent activity
• Suspicion of money laundering
• Providing false information
• Failure to complete KYC verification
• Failure to complete age verification
• Direction from a government or regulatory authority

10.1 General Limitation of Liability

krijya and its officers, employees, or partners are not liable for the following:

• Financial losses arising from gaming activity
• Losses caused by server downtime or technical issues
• Bets lost due to internet disconnection
• Technical errors by third-party game providers
• Unauthorised use of a user's account

10.2 Service Availability

We strive to ensure uninterrupted service; however, the service may be temporarily unavailable due to maintenance, updates, or unforeseen technical issues. In such cases, we will work to resolve the problem as quickly as possible.

11.1 Responsible Gaming Policy

krijya believes that gaming is a form of entertainment. We encourage our members to play in a healthy and controlled manner. If you feel that your gaming habits are causing problems, please seek help immediately.

• Do not bet beyond your means.
• Avoid betting to try to recover money you have lost.
• Avoid betting under the influence of alcohol or drugs.
• Do not treat gaming as a source of income.

11.2 Self-Restriction Tools

We offer the following self-restriction tools:

• Setting daily, weekly, or monthly deposit limits
• Self-exclusion (account lock for a specified period)
• Reality check (reminders at set time intervals)
• Request for permanent account closure

For more details, visit our Responsible Gaming page or contact us via 24/7 live chat.

12.1 Right to Amend Terms

krijya reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, we will publish a notice on the website. Continued use of the platform after any changes will be considered acceptance of the new terms and conditions.

12.2 Dispute Resolution

Any dispute arising from these terms and conditions will first be addressed through negotiation. Contact our customer support team via 24/7 live chat or by email ([email protected]). We aim to resolve all complaints promptly and fairly.

12.3 Severability of Terms

If any part of these terms and conditions is found to be invalid or unenforceable, that part will be disregarded and all remaining terms and conditions will remain fully in effect.

12.4 Contact

If you have any questions or concerns about these terms and conditions, please contact us:

• 24/7 Live Chat — instant support in Bengali
• Email: [email protected]