krijya's Privacy Policy

krijya ("we", "us", or "platform") provides a secure online entertainment service for users in Bangladesh. This privacy policy describes what information we collect when you use krijya's website krijya.cam, create an account, or use any of our services — as well as how we use that information and how we keep it secure.

By using our services, you are considered to have agreed to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services and contact our support team with any questions.

To register an account and provide services on krijya, we may collect the following types of information:

• Identity Information: Full name, date of birth, national ID or passport number.
• Contact Information: Email address and phone number.
• Financial Information: Details required to process transactions via bKash, Nagad, Rocket, or bank transfer (we do not store full account numbers).
• Technical Information: IP address, browser type, device information, and site usage logs.
• Cookies and Tracking Data: Cookies and similar technologies are used to improve your experience on the site.

We generally collect information in the following ways:

• Directly from you — during account registration, transactions, or support interactions.
• Automatically — through cookies and log files while you browse the site.
• From third parties — necessary information from payment processors or identity verification services.

We use the information we collect only for legitimate purposes. The main purposes are listed below:

• Account Management: Creating, verifying, and maintaining your krijya account.
• Transaction Processing: Accurately completing deposits and withdrawals.
• Service Improvement: Analysing user experience to improve service quality.
• Security and Fraud Prevention: Detecting and stopping unauthorised access and fraudulent activity.
• Legal Compliance: Ensuring adherence to applicable laws and regulations.
• Communications: Sending important account-related notifications and providing support.
• Responsible Gaming: Identifying problem gambling risks and providing assistance to users.

krijya does not generally share your personal information with third parties. However, information may be disclosed in the following limited circumstances:

• Service Providers: Trusted partners who provide services on our behalf — such as payment processors (bKash, Nagad, Rocket) and identity verification services — receive only the information they need and are bound by confidentiality agreements.
• Legal Obligations: Required information may be provided in response to a court order or a lawful request from a legal authority.
• Business Restructuring: In the event of a business merger or acquisition, information may be transferred, but the new party will also be bound by the terms of this policy.
• With Your Consent: Information may be shared for any other purpose if you have given explicit approval.

Your information may be stored or processed on servers located outside Bangladesh. In such cases, we ensure that applicable international data protection standards are followed and that appropriate contractual safeguards are in place to maintain the security of your information.

krijya uses industry-standard technology and processes to protect your information:

• SSL/TLS Encryption: All information transmitted on the website is protected by SSL encryption.
• Data Encryption: Sensitive information stored on our systems is kept in encrypted form.
• Access Controls: Only authorised staff can access your information, and only to the extent necessary.
• Security Monitoring: Unusual activity is detected through 24/7 system monitoring.
• Regular Security Reviews: Systems are regularly tested by third-party security experts.

Even so, transmitting information over the internet is not completely secure. Although we make every effort, we cannot guarantee 100% security of your information. It is your responsibility to keep your account password confidential and to avoid logging in from unfamiliar devices.

krijya uses cookies to improve your experience on the site. Cookies are small text files stored in your browser that help support various site functions.

Types of cookies we use:

• Essential Cookies: Required for login sessions and security — without these, the site will not function properly.
• Functional Cookies: Help remember your preferences and settings.
• Analytics Cookies: Used to understand site performance and usage patterns.

You can disable cookies from your browser settings, but this may limit some site functionality.

We retain your information for as long as it is needed to provide services or to meet legal obligations. General guidelines are provided below:

• Account Information: For as long as the account is active. Even after an account is closed, financial transaction records may be retained for a specified period in accordance with applicable law.
• Transaction Information: For as long as required under financial regulations.
• Technical Logs: Kept for a limited period for security analysis.

You have the following rights regarding your personal information:

• Right of Access: The right to know what information we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your information in certain circumstances.
• Right to Restrict Processing: The right to request that the scope of use of your information be limited.
• Right to Portability: The right to receive your information in a standard digital format.
• Right to Object: The right to object to the use of your information for specific purposes.

To exercise these rights, please contact us via live chat or send an email. We will respond to your request as quickly as possible.

krijya is for users aged 21 and over only. We do not knowingly collect or process any information from minors. If a minor's information has accidentally entered our system, it will be deleted immediately.

If you believe a minor is using our site, please contact us.

We may update this privacy policy from time to time. If any significant changes are made, we will publish a notice on the site and the "Last Updated" date at the top of the page will be changed.

Continued use of the site after any changes will be considered as your agreement to the new policy. We recommend that you review this page regularly.